Shipping Policy

Shipping & Fulfillment Guarantee

 Fulfillment time is the time it takes to produce an order and prepare it for shipment. We guarantee to produce all orders and provide a shipping tracking number within 10 business days of the order date. Please note that fulfillment time doesn’t include the time it takes for an order to be delivered. If a shipping tracking number is not assigned to your order within 10 business days of the order date, we will refund the shipping fees associated with the order. To request a refund, please contact Support & Submit request Here. To ensure you receive the quickest support possible, please enter your contact information, and order number.

Please note that the 10-day fulfillment guarantee does not apply to pre-order products.

 

Estimated Shipping Timelines

Shipping time is the time it takes for an order to be delivered once it’s been produced and handed over to the carrier for delivery. Please keep in mind that the shipping times below are estimates, not guarantees. The estimated delivery times are based on business days and do not include weekends or holidays. 

Timeframes for shipping vary and depend on a few key factors: 

  • Standard or Rush shipping.
  • The location the order is shipped from, and where it will be delivered to.
  • The monetary value of your order. Higher valued orders can potentially have larger quantities that take longer to print and can impact the delivery timeframe. 
  • The type of products ordered. Orders with multiple types of products may come from different printers because they specialize in specific products. This means your order can arrive in separate packages, at different times, and from different carriers.

 

Estimated Shipping timelines: US-bound orders

US-bound orders are estimated to arrive within 4 – 7 business days once the order has been produced and handed over to the carrier for delivery. 

An option for Rush shipping will be displayed for eligible items at checkout. Rush orders are estimated to arrive within 4-5 business days once the order has been produced and handed over to the carrier for delivery. 

Estimated Shipping timelines: EU-bound orders

  • UK-bound orders are estimated to arrive within 7 – 12 business days following production.
  • For France, Germany, Netherlands, Sweden orders are estimated to arrive within 7 – 12 business days following production.
  • For all other countries within Europe, orders are estimated to arrive within 10 – 16 business days following production.

Please note that tracking is not available for orders fulfilled and shipped from the EU. 

For international orders shipped from the US, we do not track packages once they reach their destination country.