Return Policy

30 Day “Make it Right” Policy

We want to make sure you love your order. If you’re not in love with your purchase, contact us within 30 days of receiving your order and we’ll do our best to work with you to find a solution. For quality issues, please provide clear photos of the products on a flat, well-lit surface. This quick and simple step will help us to provide a speedy resolution.

Submit a return request

Click the profile icon in the store's navigation, or click here , and then request a return.

1. Log in to your account:

    1. In the "Email" field, enter your email address, and then click "Continue".

    2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

    3. Go back to the online store, and then enter a six-digit verification code.

2. Click the order that you want to submit the return for.

3. If your order has more than one item, then select the items that you want to return.

4. Select a return reason and add a note for the store.

5. Click "Submit request".

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund minus any return shipping cost.

Cancellations and Amendments

All our products are made to order especially for you. You can cancel or amend your order at any time before it is sent to production. In some cases, this could be as soon as one hour, or once the listing ends (whichever comes first). If the order has been sent to production, it means that our print partner is already working to produce it. Due to that, it may not be possible to cancel the order free of charge at this point.

Fulfillment Guarantee

Fulfillment time is the time it takes to produce an order and prepare it for shipment. We guarantee to produce all orders and provide a shipping tracking number within 10 business days of the order date. Please note that fulfillment time doesn't include the time it takes for an order to be delivered.

If a shipping tracking number is not assigned to your order within 10 business days of the order date, we will refund the shipping fees associated with the order. To request a refund, please contact us at Support@AdultingDegenerate.com . To ensure you receive the quickest support possible, please enter your contact information, order number and subject line, “I have a question about my order” as the contact reason.

Please note that the 10-day fulfillment guarantee does not apply to pre-order products.


Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating the poor quality of the print or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, as well as eliminate errors in future printing.

Gift Returns/Exchanges

At Adulting Degenerate, we understand that gift-giving can be a complex art. If you’ve ordered or received an Adulting Degenerate product as a gift and it needs to be returned, our standard policies will apply.

Refunds

  • PayPal: Any refunds processed will show back up in your Paypal account within 24 business hours. Please note, the refunded amount must be transferred back to your banking institution from your Paypal account.
  • Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within three to five business days.
  • Prepaid Card: Refunds cannot be processed to prepaid cards.